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W18: Guest Member Mobile Experience

Browsers: 2 (Guest Member, Manager)
Stories: SPRINT2-003
Time: ~20 min

Test Items​

  • Guest Member Account: _________________
  • Service Request ID: _________________

Test Cases​

18.1: Guest Member Registration/Login​

Browser: Guest Member (Mobile)
Steps:

  1. Navigate to guest portal or login page
  2. Register new guest member account (or login if exists)
  3. Verify mobile-optimized login/registration form
  4. Record Guest Member Account: _________________

Verify: Guest member can register/login, mobile-optimized UI

18.2: Guest Member Views Mobile Dashboard​

Browser: Guest Member (Mobile)
Steps:

  1. After login, view dashboard
  2. Verify mobile-optimized layout
  3. Check navigation menu (hamburger menu on mobile)

Verify: Dashboard mobile-optimized, navigation works on mobile

18.3: Guest Member Creates Service Request (Mobile)​

Browser: Guest Member (Mobile)
Steps:

  1. Navigate to "Create Service Request"
  2. Fill form on mobile device:
    • Category, Location, Summary, Description
    • Upload photo (test mobile photo upload)
  3. Submit
  4. Record Service Request ID: _________________

Verify: Form usable on mobile, photo upload works, request created

18.4: Guest Member Views Their Service Requests​

Browser: Guest Member (Mobile)
Steps:

  1. Navigate to "My Service Requests"
  2. Verify list displays on mobile
  3. Open service request from 18.3
  4. Verify detail page mobile-optimized

Verify: Service requests list mobile-friendly, detail page readable

18.5: Manager Processes Guest Member Request​

Browser: Manager
Steps:

  1. Navigate to service request from 18.3
  2. Verify guest member information visible
  3. Process request (create work order, etc.)

Verify: Manager can see guest member requests, process normally

18.6: Guest Member Receives Notification​

Browser: Guest Member (Mobile)
Steps:

  1. Check for notifications (if notification system works for guests)
  2. Verify notification appears on mobile
  3. Open notification, navigate to updated request

Verify: Notifications work for guest members, mobile-friendly

18.7: Guest Member Views Updated Request Status​

Browser: Guest Member (Mobile)
Steps:

  1. Navigate to service request from 18.3
  2. Verify status updated (from manager processing)
  3. Check if status changes visible on mobile

Verify: Status updates visible, mobile UI reflects changes

Findings​

  • Status: [ ] ✅ Complete [ ] ⚠️ Partial [ ] ❌ Blocked
  • Mobile UI: [ ] ✅ Works [ ] ⚠️ Partial [ ] ❌ Missing
  • Guest Member Features: [ ] ✅ Works [ ] ⚠️ Partial [ ] ❌ Missing
  • Notes: _________________